Unfortunately remote controls also account for a fair number of problems with ceiling fans, and, even more unfortunately, solutions to these problems are usually not easily accessable.
First, here is a list of answers to the most commonly asked questions about
ceiling fan remote problems:
1. Change the battery
2. Contact the manufacturer
3. I dont know,
what?
4. Try a universal remote
Now, in a little more depth, are some common solutions to remote
problems.
1. Adjusting the dip switches:
Each fan/remote combination is set to work on a specific frequency, much like
tuning in a specifc radio station. Some fans allow you to set this frequency by
means of a set of small switches called "dip switches". There is one set located
inside the remote, and the other set would be position on the fan, with the
remote receiver electronics. This would be either on top of the motor, or inside
the switch housing or ceiling canopy. These switches "tune" the remote and fan
(received) to the same "station" and therefore must be set to the same setting.
If a fan is not responding to the remote you can check to make sure that the
switches are set to the same setting in both locations, and/or try a different
setting. They are also useful if you have two remote fans, you will want to be
sure each fan is set different so the remotes do not interfere. Lastly, if some
other wireless device is interfering with the fan (causing it to turn on and off
seemingly at random) such as a garage door opener or cordless phone, you can try
a different setting on the dip switches.
2. Universal remotes:
If your fan remote is lost or broken, many suppliers, including this web
site, offer a universal remote designed to work with the majority of different
remote operated ceiling fans. Many are also universal for operating televions
etc so you can control all your leisure and comfort devices from one unit.
3. Replacement parts:
Unfortunately, outside of Universal remotes, general replacement parts are
not available for remote control systems. Your best bet is to contact the
manufacturer.
3a. Repair:
Also unforunately, most problems with remote controls cannot be repaired
outside of what is suggested above. If you have problems, contact the
manufacturer, perhaps the fan is under warranty, or parts are available.
Otherwise chances are the fan will stay broken.
4. Converting to 3 speed:
One common question: My fan's remote is broken, can I just convert it to a 3
speed pullchain like other fans? Again unfortunately, if you have to ask the
question, then chances are the answer is no. It can be done but there are no
universal directions, it varies drastically from fan motor to fan motor, and
requires a fair amount of technical and electronic skill. A few exceptions: If
the fan has a "remote bypass" switch you can select it and then use a wall
control (or pullchain if there is one attached to the fan). Or . . .
5. Add-on remote kits
Some fan remote systems are not built into the fan, they were an option added
by the installer at an additional cost. Usually they consist of a remote
receiver wired to the fan inside the ceiling canopy, and the fan will still have
a pullchain that is not used. If this is the case then the receiver can be
removed and replaced with another remote/receiver kit, or the fan can be
operated as standard with the 3 speed pullchain.
